Privacy Notice

Last updated November 5, 2026

This notice explains what information FluxScalper collects, why, how long we keep it, who we share it with, and the choices and rights you have. FluxScalper is built so that most of your information never leaves your own computer.

Who we are

FluxScalper is a brand operated by its owner as a sole proprietorship in the United States ("FluxScalper", "we", "us"). We are responsible for the information described here. Contact: support@fluxscalper.com.

What stays on your computer

• Your settings, watchlists, setups, positions, templates and appearance choices.
• Everything Play-by-Play and Creator Studio make: commentary lines, voice audio, avatars and images you add, overlay sets, sliders, schedules, recordings and the titles and descriptions written for them. Voices (Windows or Kokoro) and AI-written lines (Ollama) are generated by tools running on your own PC, not on our servers.
• Your market-data API keys, license identifiers, your OBS connection password and any optional X (Twitter) token, stored encrypted with Windows data protection, tied to your Windows user account. Your stream key stays in OBS; FluxScalper never reads or stores it.
• Your watchlists, setups, positions, trade journal and other data, saved as ordinary files in the data folder you choose. These files are not encrypted by FluxScalper; they're protected by your Windows account. For extra protection, keep the data folder on a drive encrypted with BitLocker.
• All calculations, indicator values, P/L figures and account values.

We can't see any of this, and the app never uploads it.

What we collect, and why

• License and subscription: your plan, subscription status and Paddle customer / subscription identifiers, received from our payment provider, so the app knows which plan you have and how many tickers it allows.
• Device fingerprint: a one-way hash of hardware identifiers (never the identifiers themselves), so one license runs on one PC at a time and the same PC can reclaim its seat after a crash.
• Session records: when a session starts, checks in, ends or is reset, and the number of tickers on the board, to enforce the license and help with support. Session sign-in tokens are stored only as hashes.
• Billing email: obtained from Paddle and used only to send seat-reset codes and to answer you. It is never shown to other users.
• Disclaimer acknowledgement: which version of the disclaimer you accepted and when, with the app version and device hash, as a record of your agreement.
• Recording and streaming confirmations (Creator Studio): which version of the streaming notice you confirmed, and on days with scheduled sessions whether you chose to stream, record only or not stream, with the session names, your on-screen price setting, the app version and device hash. We keep this as a record of the notice you agreed to. It never includes what you record or stream, your stream key or your channel.
• Support requests: what you send through About → Contact support (topic, summary, details) and, if you tick the boxes, app details (app and Windows version, plan, ticker count, username) and the end of the error log. Never API keys, positions or account values.
• Version check: the app asks our server for the latest version number; nothing about you is sent with it.

If you join the community

The community is optional. If you join, we keep your username, tier, points, post count, the messages you post in ticker chats and rooms, the setups, thresholds and appearance templates you choose to share (with their name and description), which shares you import or upvote, and the promotions you claim points for (platform, short description and link). Your username, messages and shares are visible to other members. Shared trades show prices and percentages only — never dollar amounts, account size or position size. If you leave, your username stays reserved for you.

Private messages. Members can send each other private messages from Discussion. A message is stored on our server so the other member can read it, is visible only to the two of you, and is deleted after 45 days. Messages aren't end-to-end encrypted. We don't read private messages except where needed to investigate abuse or when required by law. If you hide a member in Discussion, your hidden list is stored with your account so that neither of you can message the other.

Payments

Payments, taxes, invoices and subscriptions are handled by Paddle.com, our Merchant of Record. Paddle collects your payment details and billing information under its own privacy notice; we never see or store your card number.

Market data and other services the app reaches

The app connects directly from your computer to the market-data provider whose API key you enter, to Coinbase's public feed for crypto prices, and to public sources such as Yahoo Finance for company profiles and backup quotes. If you add an X (Twitter) token, posts are read directly from X. Setting up the optional voice and AI tools downloads them from their own publishers (for example Docker images or model files). These requests are governed by those services' terms and privacy policies and don't pass through us.

This website

fluxscalper.com uses no advertising or tracking cookies and no analytics. Our web host may keep standard server logs (such as IP address and pages requested) for security and reliability. The checkout page loads Paddle's checkout, which may use its own cookies to process your purchase.

Who we share it with

We use a few service providers to run FluxScalper, and only for that purpose:

• Paddle — payments, subscriptions, taxes and invoices.
• Microsoft Azure (United States) — hosting our license server and its database.
• Azure Communication Services — sending seat-reset emails.

We do not sell or rent your personal information, and we don't share it for advertising. We may disclose information if required by law or to protect our rights and users.

Legal basis (EU / UK users)

We process your information to perform our contract with you (providing the license and service), for our legitimate interests (preventing license abuse, security, support and improving the app), with your consent where you choose it (joining the community, sending diagnostics), and to meet legal obligations.

International transfers

Our server and data are located in the United States. If you use FluxScalper from elsewhere, your information is transferred to and processed in the US, with appropriate safeguards provided by our service providers.

How long we keep it

• License, session and disclaimer records: while your subscription is active and for up to 2 years afterward, for billing, fraud prevention and support.
• Support requests: up to 2 years after they are completed.
• Community posts and shares: until you or a moderator remove them; your username is kept to keep it reserved for you.

Security

Data is encrypted in transit (HTTPS) and stored with access restricted to the operator. Tokens are stored only as hashes and device identifiers only as one-way hashes. No system is perfectly secure, but we work to protect your information.

Your rights and choices

Depending on where you live (for example under the GDPR, UK GDPR or California's CCPA/CPRA), you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. We don't sell or "share" personal information as those laws define it, and we won't treat you differently for exercising your rights.

• Leave the community any time from the Community panel.
• Manage or cancel your subscription in the customer portal.
• For any other request, email support@fluxscalper.com from your billing address. We'll reply within 30 days. You can also complain to your local data protection authority.

Children

FluxScalper is not intended for anyone under 18, and we don't knowingly collect information from children.

Changes

If we change this notice, we'll update the date at the top. For significant changes we'll let you know in the app or by email.